Frequently Asked Questions
How do I open an account?
Click the Register button on the homepage and complete the application. Our KYC team will review your documents and approve your account.
How do I make a transfer?
Go to Payments from your dashboard, choose local or international transfer, enter the recipient details, and confirm with your transaction PIN.
Is my money protected?
Yes. Your eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to ยฃ85,000 per person.
How do I reset my password?
On the login page, click Forgot password and follow the instructions sent to your registered email.